The Website is capable of collecting certain information about persons who access the Website or attempt to use its functions. Types of information that are or may be collected by the Website and uses of that information are set forth below. Shangri-La Springs is the sole owner of the information collected on the Website. Shangri-La Springs collects information from our users at several different points on our Website.

Transmission of email sent to us through our Website using our customer service web forms is “secure” by conventional industry standards; email otherwise sent by the Internet may not be secure. Shangri-La Springs may retain the content of any customer service web form or email that Shangri-La Springs receives, the email address from which it is sent, and our response. Content and other information related to e-mails sent by user to Shangri-La Springs may be used as testimonials or for other marketing purposes, except that no marketing communications unrelated to the subject matter of the submission will be sent to the e-mail address from which such e-mail or form is sent unless the user specifically elects to receive additional marketing materials or we obtain the e-mail address through another avenue that permits such use. In all cases, e-mail addresses may be compared to subscription or customer lists of Shangri-La Springs and its business partners.

When a user performs a search on a search engine within the Website, Shangri-La Springs may collect information regarding the search query and topic to assess areas of interest to users of the Website in general. Such information is not tied to individual identities in any way except that the query (or a record of location of results for the query) may be maintained on the user’s computer by means of a cookie for the conveniences of the user. As necessary to provide service, Shangri-La Springs also may record information for every search request (disassociated from personally identifiable information) and use that information to solve technical problems with the service and to calculate overall usage statistics.

A cookie is a piece of data stored on the user’s hard drive containing information about the user. The Website employs cookies, but will not use cookies to obtain data from your hard drive. Users can set their browsers or third party software to reject cookies. If a user rejects the cookie, it may be unable to use portions of our Website that require registration and the Website experience will not be capable of being tailored to the user from visit to visit. Cookies enable us to track and target the interests of our users to enhance the experience on our Website. These and similar types of information may also be collected by “web-bugs,” or single-pixel gifs, and other means. Some of our business partners and advertisers may use cookies on our Website. We have no access to or control over these cookies.

We may use IP addresses and web server log files to analyze trends, administer the Website, track user’s movement, and gather broad demographic information for aggregate use. Additionally, in areas of the Website requiring registration, we may use this information from time to time to police the Website for unregistered users (but Shangri-La Springs undertakes no obligation to do so). Information of this type may be combined with cookies or other sources of information for these purposes. Specifically, through the use of web server log files, any or all of the following information may be accessed, collected, analyzed, and stored during or after your visits to our Website: the name of the domain from which you access the Internet (for example, “aol.com” if you are connecting from an America Online account); the date and time you access our Website; the pages that you visit on our Website and the sequence in which you visit them; the amount of time that you spend on any given page of our Website; the Internet address of the Website that you visited immediately before visiting our Website; the Internet address of the Website from which you linked directly to our Website, if any; the Internet address of the Website that you visit immediately after leaving our Website; the type of operating system on your computer; the type of browser that you are using to view the Website. These and similar types of information may also be collected by “web-bugs,” or single-pixel gifs and other means.